Directors

Our Values

Act with complete integrity

We protect our client's interests, confidentiality, and reputation by acting in strict compliance with the Code of Conduct for Registered Migration Agents. All our migration agents are registered with the Migration Agents Registration Authority and the Migration Institute of Australia.

Understand our clients

We listen to our clients, understand their unique needs and expectations, and work closely with them to develop the best solution based on their migration goals.

Provide clear advice

Upon becoming a client of Heenan & Browne Visa and Migration Services, you will receive a clear advice detailing your visa options and highlighting the pros and cons for each one. This will give you a sense of security should your situation change. We will inform you exactly how much the service will cost and when payment will be due.

Communicate outstandingly

We communicate honestly, openly, and always in a timely manner, treating each client as our ‘one and only'.

Achieve excellence through our commitment to you

We keep our client's goals at the heart of what we do, instilling confidence, and trust by taking ownership, delivering on commitments, and exceeding expectations.

Pursue knowledge and stay informed

Our staff have a wealth of knowledge and experience in migration law with each of our agents specialising in particular areas of migration law. We peruse continuous training to stay connected in the complex and ever-changing environment of Australian Migration Law. We know how to use the law to the benefit of our clients.

Work as a team

We respect, trust and support one another, striving to deliver exceptional client satisfaction and provide the best solutions for our clients because we know they rely on our work.