Heenan & Browne Visa and Migration Services (also referred to as “us”, “we” or “our”) respects your right to privacy.
Our Commitment to Privacy
The privacy of your personal information is important to us. As an organisation required to comply with the National Privacy Principles, our information handling practices have been reviewed by us to ensure that they are privacy friendly. As part of our commitment to the protection of your right to privacy, we provide this explanation of our information handling practices.
Collection, Use and Disclosure
We only collect personal information necessary for one or more of our functions or activities. Personal Information collected will be used for purposes such as for accounting purposes, customer care programmes and to identify suitable visas and relevant information for individuals.
We will only collect this information with your express or implied consent or if otherwise allowed to do so under the NPPs. Your consent will be implied if, for example, we ask you for this information and you give it to us. We will only use and disclose that information as allowed under the NPPs.
Your personal information will not be disclosed to Third Parties.
Your personal information will not be sold to anyone.
Anonymity and Consequences
The provision of your personal information is voluntary, but if this information is not provided we may not be able to carry out our functions and activities.
Access and Further Information
You have a right of access to personal information concerning yourself. You may also request information about our privacy practices. Please direct any enquiries you may have in relation to these matters to [email protected]
This statement summarizes our information handling practices. Further information on your rights can be found on the Australian Privacy Commissioner’s Website.
Migration Agents Registration Authority
The Migration Agents Registration Authority (MARA) is a government body operating under the Department of Home Affairs in Australia. Its primary role is to regulate the migration advice profession, ensuring that migration agents operate with integrity and competence. Agents registered with MARA must adhere to a strict Code of Conduct, providing reliable and informed advice to clients navigating the complex pathways of immigration to Australia. Additionally, MARA handles complaints against agents, safeguarding the public’s interests. By maintaining a transparent and robust regulatory environment, MARA enhances the reliability of immigration assistance services across the nation, reinforcing Australia’s commitment to a fair and orderly immigration process. Learn more about this organisation via www.mara.gov.au
All our migration agents are registered with MARA and authorised to provide visa and citizenship services to individuals and businesses. You can verify our migration agents’ registration via https://portal.mara.gov.au/search-the-register-of-migration-agents/
