About Heenan & Browne

We Love Migration Law because we change people's lives every day.

We are a leading Australian based provider of visa and citizenship services with the required expertise, agility and customer commitment to enable businesses and individuals to navigate complex migration regulations so they can legally work, study, live and travel in Australia.

Our multi-award-winning team of registered migration agents in Canberra, Brisbane, Melbourne, Cairns and Sydney offer personalised, strategic visa assistance and advice on all migration matters. Unlike many immigration law firms, we do not work in other areas of law. We exclusively specialise and focus only on Australian immigration law.

Meet our

Directors

We hold Graduate Certificates in Migration Law from the Australian National University. We are Registered Migration Agents and Members of the Migration Institute of Australia and Migration Alliance.

Zhanna Heenan

Co-founder, Director and Registered Migration Agent at Heenan & Browne Visa and Migration Services. MARN 1576269, B.Ed B.Psych, G.CertLaw Migration and Practice.

"Having come to Australia as a student and later a skilled migrant in my mid 20's, I have personally experienced the uncertaine nature of Australian migration law. This experience enables me to step into my clients' shoes and keep their migration goals at the heart of what I do."

Clinton Heenan

Co-founder, Director and Registered Migration Agent at Heenan & Browne Visa and Migration Services. MARN 1576238, B.Com, MBA, G.CertLaw Migration and Practice.

"I love my job! Many of our clients migrate to Australia in the hope of reuniting with family, securing a better life, pursuing economic opportunity or escaping from conflict in their home country. I feel privileged to be able to help them achieve that. It is important to me."

Why choose us

Our mission

The immigration system in Australia is often complex, stressful and time-consuming. Our mission is to deliver an exceptional service experience to our clients on each and every engagement.

We aim to take away the stress and make your experience positive and hassle free. With this mission in mind, we built our seven values on which our company's culture and services are based.

Our Values

Act with complete integrity

We protect our client's interests, confidentiality, and reputation by acting in strict compliance with the Code of Conduct for Registered Migration Agents. All our migration agents are registered with the Migration Agents Registration Authority and the Migration Institute of Australia.

Understand our clients

We listen to our clients, understand their unique needs and expectations, and work closely with them to develop the best solution based on their migration goals.

Provide clear advice

Upon becoming a client of Heenan & Browne Visa and Migration Services, you will receive a clear advice detailing your visa options and highlighting the pros and cons for each one. This will give you a sense of security should your situation change. We will inform you exactly how much the service will cost and when payment will be due.

Communicate outstandingly

We communicate honestly, openly, and always in a timely manner, treating each client as our ‘one and only'.

Achieve excellence through our commitment to you

We keep our client's goals at the heart of what we do, instilling confidence, and trust by taking ownership, delivering on commitments, and exceeding expectations.

Pursue knowledge and stay informed

Our staff have a wealth of knowledge and experience in migration law with each of our agents specialising in particular areas of migration law. We peruse continuous training to stay connected in the complex and ever-changing environment of Australian Migration Law. We know how to use the law to the benefit of our clients.

Work as a team

We respect, trust and support one another, striving to deliver exceptional client satisfaction and provide the best solutions for our clients because we know they rely on our work.

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